Lynx LNX02 Ivory/Taupe Rug

NOTICE: At Vanity Guide, we provide reliable shipping across the United States.

Orders are processed within 1–3 business days (Mon–Fri, excluding holidays). You will receive a tracking email once your order ships..

Shipping Rates and Delivery Time: - White Glove delivery: Flat rate $279 per order - Delivery Time: Typically 7–10 business days, depending on your location. Delays may occur due to weather or carrier issues..

All orders received after 8:00 PM EST will be processed the next morning.

Products are typically delivered to customers in 7-10 business days after the order is received. Shipping estimates are posted on product pages.

Tracking orders are sent via the email provided as soon as the order is processed and ships.

Any items in new, unopened condition can be returned for a full refund within 30 days after we receive your order. No orders will be refunded after that time has passed. Store credit may be offered based on unique circumstances.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Damaged or lost items can either be replaced by us free of charge or refunded to the original payment method used.

To complete your return, we require a receipt or proof of purchase.

Please send your purchase back to our business address, not the manufacturer as it will be rejected.

There are certain situations where only partial refunds are granted (if applicable)

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5-7 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@Rugs Dr.com

Exchanges (if applicable)

We only replace items if they are defective or damaged upon arrival. If you need to exchange it for the same item, send us an email at  support@Rugs Dr.com

Shipping

To return your product, contact us directly and we will provide you with a prepaid shipping label.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

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